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Frequent Asked Questions
What can back-check measure? Back-Check you can have your posture observed while sitting while working or driving a car, daddling on your mobile phone or on the tray. Back-Check App corrects you if you fall into a stressful posture before you get pain in your back and neck.
When does it make sense to use Back-Check? If you regularly sit and work on the screen or drive a car for more than 1 hour in your everyday life. If your child is regularly busy with mobile discs for school or leisure.
For whom is the use of Back-Check useful? Starting with the dabbling child and teenager, in leisure time as well as in school use, especially for students and professionals with a sitting job, as well as for seniors who still want to work on the screen.
How do I get to the Back-Check app? Go to the App Store on your smart device (mobile phone/tablet) and enter the search term "Back-Check App". From then on, you will be guided through the formal steps of your platform operator (Apple/Google).
How much does the Back-Check app cost? Registration and use of the first three calendar days after the first use are free of charge. See link for details
How can I cancel the back check app? Your contract with Back Check runs for one year from the conclusion of the contract. Shortly before the end of the contract, you will be reminded that the contract is renewed. If you don't want this, you can cancel it now. If you don't respond to it, he will renew itself for another year.
Does the Back-Check app also work offline? No, Back-Check App can only be used online because the recognition software is network-based.
How does the back check app work? Once the app is installed on your device, you can open it by tapping. Now you will be asked to register for free. When you have carried out the process, you are ready to go. Your first session can begin. You now have a week to get to know the features of the app. If you feel that you can improve your back pain with the back check app, you can complete one of the packages and use the app with all functions for a year.
Can Back-Check App listen to or film me? NO, the app only gets access to the lens of your device's front camera, but cannot record videos, it only recognises three reference points (shoulder and nose tip) and measures their distances from each other. No movie, file or recording is created during use, nor is there any contact with a server on which data can be stored.
Does the back check app see my face? No, only the striking points of the nose and chin are perceived. The face remains unrecognised.
What kind of clothes can I wear when I use the app? The only important thing is that the shoulders are recognisable under the clothes, so voluminous jackets or coats disturb the app. The hair should not flow over the shoulders.
How can I personalise the app? You can set the rigour of the assessment to weak, medium, strong before each use.
Does the back check app report even if I drink coffee or prevent myself? No, only static postures are judged, faster movements are ignored.
What happens if I get up from the workplace and disappear from the camera's field of vision? Then the Back Check app pauses until you return and starts working again after pressing the "Restart" button.
What happens if I pick up the mobile phone during recording, e.g. on the phone? Then the app pauses automatically and remains in standby until you call it up again by pressing the "Restart" button.
Do I always have to stop recording manually or does it end automatically? A session can be terminated by tapping the corresponding "End Session" icon in the app. You can also terminate the app by turning off the mobile phone or by placing it on the screen. This automatically terminates the app after about 30 seconds.
How does the app behave if the device is only operated with 3G (EDGE)? The app can function smoothly even with low data availability. It automatically jumps with it when a known WLAN transmitter is detected.